Returns & Exchanges
At Pet Life, we want your furry friend to look and feel their best, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed pet apparel. If the fit isn't perfect or the style isn't right, simply return your items in their original packaging for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are free of pet hair and odors.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.